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1) Check if fibre is available in your area

You can do this using our postcode or line checker.

2) Check your current broadband contract

If fibre broadband is available, you will need to check your current broadband contract.  Typically, customers sign up for contract periods (normally 12/18 months) - you may need to complete this agreement before switching broadband providers.  If you are still within your contract, most broadband providers will allow you to upgrade to a fibre package.

3) Do your research

The Lancashire programme is responsible for upgrading the infrastructure that provides your broadband connection.  The council is unable to offer any advice on the best broadband package for you, or which Internet Service Provider (ISP) you should sign up with.  

There are many comparison websites that allow you to compare packages or look out for offers in local and national media. When comparing packages, look out for things like:

  • Speed – check this carefully as some broadband packages cap download/upload speeds in return for a cheaper tariff.
  • Usage – is your package unlimited or can you only download/upload a limited amount each month?
  • Contract – check your contract length. Depending on your package this means you will be signing up for 12/18/24 months.
  • Calls – can you combine your broadband package with your telephone service, and / or TV package – you may save money this way.
  • Offers – there are lots of incentives on offer from broadband companies to sign up to their products. Typically these are discounted introductory periods or vouchers for high street stores.

4) Contact your provider

Just give your preferred provider a call and order the fibre service.